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VOXI - Endless Possibilities

Endless means unlimited use. With Endless Social Media on all plans, you get unlimited use of these social apps and websites without eating your data: Snapchat, Instagram, WhatsApp, Facebook, Twitter, Pinterest and Facebook Messenger. Anything else you do online, such as browsing websites, sending emails and using maps comes out of your general data.

With Endless Video plans, you can stream as much as you like on YouTube, Netflix, Prime Video, My5, TVPlayer and UKTV Play, all without eating your data. Subscriptions to these services are not included.

To keep your Endless Social Media and Endless Video active, you must have some general data left. The same goes for any video or music passes you have. Making and receiving voice & video calls are not included on your Endless Social Media.

VOXI is a Vodafone brand so we’re powered by the same fast, reliable network at home and abroad. And considering that Vodafone has been crowned Mobile Network of the Year two years running by Trusted Reviews, you can be extra sure you’ll get amazing coverage almost everywhere you go.

Your VOXI plan is a simple online subscription – you just create an account and register a valid payment card. Payment will be taken every 30 days, when your chosen plan and extras refresh. You can opt out at any time.

If you're unhappy with any VOXI product or service and want to make a complaint, please don't hesitate to let us know.

How do I leave VOXI?

We're sad to see you go and if there's anything we can do to change your mind, get in touch and we'll do our best to help you.
There are a few ways to leave VOXI. Firstly, as all VOXI plans are flexible monthly subscriptions, just sign into your account anytime, go to 'plans' and stop your plan. You don't need to remove your card - you will be automatically opted out and will no longer be charged for your plan and any extras you have. Your line will also be disconnected within 6 - 9 months if you do not reactivate your plan.
You can also leave VOXI using a PAC or STAC code. You can get these via your online account in the section called ‘Leave VOXI’, over the phone or via text message. Call our dedicated PAC line on 08080057397 or text PAC to 65075 or STAC to 75075.Your code will be texted to you within 1 minute.

VOXI Customer Relations Manager Vodafone Limited The Connection Newbury Berkshire RG14 2FN
We'll let you know when we've received your complaint, and will start our investigation. We may need to call you to update you on how things are going.
Once we've reviewed your complaint, our aim is to resolve it within five working days. If it's going to take longer, we'll keep you up to date on our progress. If we're unable to resolve your complaint within eight weeks, you have the right to take your complaint to the Ombudsman.