Cyclestore
Welcome to CycleStore, we strive to provide one of the best cycling and accessories ranges available on the internet. We have a regularly expanding collection of great products carefully picked to cater for all your needs. Alongside this we pride ourselves on offering fantastic value and service to all of our customers.
Our customer service is second to none, keeping a local and friendly feel with a carefully picked team that's both experienced and well-informed. Our staff are familiar with riding at all levels from commuting to international racing, including a diverse knowledge in mountain sports.
At Cyclestore we pride ourselves in giving our all to meet our customer's needs. Since we started over 20 years ago we've been able to provide a market leading service to customers worldwide.
We would be more than happy to assist you with any questions, queries or problems you have whilst using any of our services. All inquiries are dealt with promptly. We hope to build a great relationship with all our customers, and customer recommendation is always our best form of advertising.
Postage & Delivery
At CycleStore we want to make the delivery as simple as possible. Delivery can be made ‘over complicated’ with several expensive options. We try to keep our services as cheap and fast along with simple as possible. The chart below shows the delivery method when we ship the order.You will receive an email to let you know when your order has left our premises. The delivery information above is from the time of despatch not from the time of ordering.
If no one is home when smaller items are sent with either Royal Mail 1st class recorded or Royal Mail special delivery depending on value, a card will be left and you can either collect from the local depot or arrange a redelivery.
Bikes are sent by Parcel Force on 48 hour delivery. You will receive details of the delivery on the evening it leaves us and your order will be traceable online the following morning.
Bikes are all checked and set up before leaving. Please note most bikes will require the front wheel, handlebars, pedals and seatpost assembling. Someone may need to sign for the package upon delivery. The courier will attempt 2 deliveries or the customer can arrange for delivery with the courier for more convenient day.If you have any concerns about your order please email us to [email protected] don't forget to put your order number to help speed things up. If you have any special requirements regarding your order please make a note in the comments box of the ordering process. Please note we cannot arrange deliveries for specific time’s, only days.