What is Temu?

Temu is an e-commerce company that connects consumers with millions of merchandise partners, manufacturers and brands with the mission to empower them to live a better life. Temu is committed to offering affordable products to enable consumers and merchandise partners to fulfill their dreams in an inclusive environment. Temu was founded in Boston, Massachusetts in 2022.

What does Temu mean?

Temu means – TEAM UP, PRICE DOWN.

We hope that you will enjoy the affordable great products we offer on our app from millions of merchandise partners, manufacturers and brands..

Where does Temu ship from?

Temu ships its products from suppliers and manufacturers, using experienced and reliable logistics partners. Temu's shipping origins can vary depending on the product being purchased. However, Temu works with leading package carriers like UPS, FedEx, and USPS to ensure that all orders are delivered promptly and securely to customers.

Shipping options

You may choose standard shipping or express shipping depending on the items in your order and your location. As your orders may be handed over to local carriers for the final leg of delivery, tracking may not be available every step of the way.

Shipping time and cost

1. After an order has been successfully paid and confirmed, you will see the estimated delivery time and cost for shipping on your order confirmation page. You will also receive an order confirmation message that will outline the estimated processing time for your order.
2. The warehouse may take 1-3 days to process your order. You will receive a message once your order has been shipped.
3. You'll receive a shipment notification message that will provide you with the estimated delivery time for each package once it is shipped. We will also provide you the tracking number when it is ready. You can view this estimated delivery time under each package in your order history at the same time.
4. In most cases, your order will be delivered within the estimated time of delivery. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors. Please refer to the tracking information for the most up to date delivery date.

Temu's strengths

Temu is bringing a sophisticated network of merchandise partners, manufacturers and brands of all sizes to your doorstops because of our:

• Ability to offer a wide selection of products.
• Experience in managing complex logistical supply chains.
• Consumer-to-Manufacturing - “C2M”.

Our values

• Empowerment.Everyone deserves to live the life they dream of having.
• Integrity.Honest, ethical, and trustworthy.
• Inclusion and diversity.Respect and embrace differences.
• Socially responsible.Do good for the world.