About Us
Coopers of Stortford is a traditional Home & Garden Store based in the heart of the beautiful, historic market town of Bishop's Stortford. Surrounded by buildings both ancient and modern, the store stands in the same place as it has for generations before and remains to this day very much a part, and centre of, the vibrant, local community.
In store and through our store mail order catalogue, we pride ourselves on being specialists in selling "function led" products. By that we mean products which are designed to make everyday life easier, many of which are of Coopers own invention, idea and/or design.
Our store is also full of those really practical, traditional items which might have been used by your great grandparents but which are so hard to find on the High Street these days. So much so, that our customers travel from all over the country to visit us, describing the store as an "Aladdin's Cave" with "hidden treasures around every corner".
Customer service
At Coopers of Stortford, we believe in traditional customer service. We mean getting to know our customers better, understanding what they need and then making them the centre of whatever we do. To do that you need to have the right team with the right attitude.
Our main departments and specialities are:
Horticulture, Gardening Equipment and Garden Furniture Cookshop; Housewares, Cleaning and Utility Bathroom; Tools, Ironmongery and DIY Pet Shop and Bird Care Motoring, Travel and Leisure Fitness, Health and Personal Care Footwear and Clothing Home, Lighting and Furniture Signature Florists, Vintners and Chocolatier
That’s why we are proud of our Team Members who are always enthusiastic, friendly, approachable and happy to go that extra mile to help our customers with advice and recommendations. Individually, they have an enormous amount of experience in all areas of the business and they are continually updated on new product introductions through our weekly training sessions, so whatever questions you may have they’re sure to know the answers. Quite a feat when there are over 14,000 products in store. Between them, the team has nearly 175 years collective experience of serving Coopers of Stortford customers. So, with all their experience and great attitude you can be sure to trust that you will enjoy your shopping experience at Coopers of Stortford.