Anker Innovations
eufy’s motto of “Smart Home Simplified” is what drives us to build easy-to-use smart home devices and appliances that are designed to enhance your life. From laser-guided robotic vacuum cleaners to wireless security systems, every eufy product is developed using cutting-edge technologies and is designed for your convenience. eufy is developing a new generation of connected devices and appliances that work seamlessly together to simplify the complete smart home experience. eufy is part of Anker Innovations, one of the leading and most trusted consumer electronics brands in America..
Refund policy
eufy has an Extended Holiday Returns Policy for 2020. Orders delivered between October 1st and December 31st, 2020 will be returnable through January 31st, 2021.
Products sold by eufy as refurbished (“pre-owned”) come with their own unique warranty that you can find on the product listing or contact us at [email protected] with your order receipt for confirmation.
Warranty Period
All quality-related defects on items sold directly by eufy or eufy’s authorized resellers are covered by an extensive warranty, starting from the date of purchase. eufy’s limited warranty is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase. Quality-related warranty claims on purchases made through eufy’s authorized distributors and retailers are handled through eufy. For quality-related warranty claims, items will be replaced with suitable replacement parts or a factory refurbished model of equal value when available, otherwise a new item will be sent. Warranties on all replacements follow the same warranty timeframe of the original defective item, or 3 months after being replaced, whichever is longer. Warranties on products are void after having been fully refunded.