Bobbi Brown

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We are committed to accessibility and believe that all of our consumers should be able to fully and completely access and use Bobbi Brown Online’s online content, including websites, mobile sites and all digital offerings. This is an ongoing commitment, and Bobbi Brown Online will continue its efforts to effectively communicate with its consumers and to ensure its website is accessible to, and usable by, all persons including those with disabilities.

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We endeavor to design, create and update digital content that conforms to applicable accessibility laws and regulation and the most current version of the World Wide Web Consortium’s Web Content Accessibility Guidelines. To accomplish this, we have built a diverse team of individuals who are trained in digital accessibility and are committed to providing the best digital experience to our consumers.

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As part of its commitment to accessibility, Bobbi Brown Online has incorporated usability features on our sites that make it easy for persons using assistive technologies, including screen reader technologies, and also keyboard-only users, users with low/impaired vision, users who are deaf or hard of hearing, users with cognitive disabilities and users who are color blind.

Additionally, we provide free of charge to consumers the assistive technology application provided by eSSENTIAL Accessibility Inc. for consumers who have trouble typing, gesturing, moving a mouse, or reading. This auxiliary aid and service is free to download and incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.

If for any reason you are not satisfied with your purchase from Bobbi Brown Online you may return the unused portion for refund or exchange. Foundation, Concealer, Powder and Corrector purchases from Bobbi Brown Online receive free return shipping. If you prefer, you may exchange it for another item (s). If you wish to return or exchange an item purchased at Bobbibrown.com, please click here for step by step directions. Please note that Bobbibrown.com eGift Cards cannot be returned or exchanged.

Our values inspire our commitment to operate responsibly and motivate us to build a business based on uncompromising ethics, integrity, fairness, diversity and trust. In partnership with our suppliers, our retailers, our consumers and everyone we touch, we aspire to foster our heritage of respect for people and the environment and be a positive influence in every community we serve.

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